Customer Lifecycle Management with Machine Learning and AI

Acquire, engage and retain your customers with AI driven Predictive Analytics. Meet Starkdata Analytical Insights for your Sales, Marketing and Management teams.

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Predictive Analytics for the Customer Lifecycle

Increasing your Customer Lifetime Value depends on how your company manages its lifecycle. AI and Machine Learning are the power behind Starkdata’s analytical insights to keep your company’s customer base engaged.

Customer Acquisition

CUSTOMER ACQUISITION

TARGETING & SEGMENTATION

Customer Engagement

CUSTOMER ENGAGEMENT

CROSS-SELLING & UP-SELLING

Customer Retention

CUSTOMER RETENTION

CHURN MANAGEMENT

Customer Acquisition

Customer Acquisition

Starkdata’s Machine Learning uncovers customer segments based on observable behaviours reflecting common needs, interests, and priorities.

Data driven segmentation helps uncover new value segments in the existing customer base.

Customer Acquisition
Customer Engagement

Customer Engagement

Customer Engagement

Starkdata’s data-driven recommendations, allows customers to get the right offers at the right time, and, therefore, purchase more products.

Increase your sales forecast accuracy, using Starkdata’s forecasting models. Using existing data, a machine learning model will increase the accuracy of the sales forecast.

Starkdata’s Machine Learning models will allow you to predict how your customer will perceive new products and how to work on cross-selling and upselling strategies.

Customer Retention

Customer Retention

Starkdata’s Churn Management module provides actionable insights and quantifiable metrics to allow you to act before your customer leaves. Increased proactivity in customer retention reduces churn.

Uncover the behavioural patterns of customers about to leave, applying sophisticated analytical models.

Measure the satisfaction of your customer base and target unsatisfied clients at the right time.

Customer Retention

About Us

We believe in the power of human insights based on business experience, and of AI insights based on business data. Our mission is to empower people in organizations with Predictive Analytics, so that their business decisions benefit from the insights hidden in your existing data. We are a team of Machine Learning and Data Science professionals, highly experienced in uncovering trends, behaviours and patterns from customer data. We bring actionable insights to your Sales, Marketing and Management teams.

Because we believe that your people are your most valuable asset. And so are your Customers. And your data.

Solution Pipeline

The fundamental business challenges are the same, but each business approaches them differently. So do we.

Solution Scope

Solution Scope

We understand that your challenges are unique, demanding an in-depth knowledge of what your value drivers are. Starkdata was built with a highly adaptable architecture to easily adapt to your business requirements. We don’t believe in “one size fits all”.

Data Gathering and Preparation

Data Gathering and Preparation

We work together with your teams to identify, select and assess your business data. They guide us, and we prepare your data for the Starkdata platform.

Feature Engineering

Feature Engineering

Time to analyse and determine the critical business features of your data. This is where AI meets human business experience.

Applying Starkdata Machine Learning

Applying Starkdata Machine Learning

Sophisticated ML algorithms are used by Starkdata to crunch your customer, sales, and point of contact data. By tailoring the models and fine tuning them to your specific business requirements, you get results that generic solutions are unable to provide.

Analytical Insights for Business

Analytical Insights for Business

Actionable Insights are delivered with Starkdata Analytical Dashboards, and can be further integrated in your management, marketing and sales software through our advanced analytical APIs.

Talk To Us

If you want to enhance the value of your customer base through Starkdata's Customer Lifecycle Management solution:

Address

Rua Braamcamp 84 3rd Floor
1250-052 Lisbon

Phone

+351 925 112 194

Email

hello@starkdata.ai