Hotels, Restaurants and Cafes are amongst the most demanding channels for the food service industry. In a highly competitive environment use AI to be ahead of the game. Monitor HoReCa risk. Identify valuable leads. Increase footprint in high valued areas.
Sales Forecasting - Predict and Anticipate product demand across channels
Efficient businesses adapt to customer demand, and focus on operational excellence. Optimize resource allocation with forecasting. Anticipate supply bottlenecks. Provide a reliable service.
Behavioural Segmentation - Customer behaviour drives your business
Enhance segmentation with behaviour analytics, and have a deeper understanding of customer dynamics. Identify behavioural segments. Link behaviour to product offering. Retain valuable customers.
Customer Sentiment - Know how your customers feel about your business
Understanding how your customers feel about your products and your customer service, is key to keep and attract valuable customers. Get sentiment analytics from emails and calls from customers. Understand satisfaction levels across product lines, customer segments and physical and online channels.